


Open List Home > Chicago, IL > hotels & travel > The Palmer House Hilton
Get great deals on some of Chicago's top hotels. Book your hotel ...


The Palmer House Hilton, in Chicago, is a 3 star inexpensive Hilton. Those who recommend it say it's perfect for "business" and "families". Sleep connoisseurs described the bed as "hard", "comfortable", and "great". Guests found the service "knowledgeable", but some also found it "terrible". What travelers said they loved: "the service", "the location", "the staff", and "the room". The hotel is recommended by Gayot.com (it's on their Top 10 list for Business Hotels). The hotel is near award winning restaurants, including The Italian Village Restaurants , The Ritz-Carlton Chicago/A Four Seasons Hotel , and Trattoria No. 10 . Also nearby: Art Institute of Chicago , Chicago School Of Professional Psychology , and Mundelein College Loyola Univ . Other local places to consider are Hyatt Regency McCormick Place and Hotel Allegro.
The first Hilton opened its doors back in 1919 in Cisco, Texas. Known for its commitment to hospitality, the popular luxury hotel has expanded to more than 500 locations worldwide. Standard room amenities...
citysearch.com - expert review - 10/04/2007
Full Review »
A Chicago landmark and downtown mainstay whose elegance remains undimmed after more than a century of operation. The breathtaking lobby ceiling features oil paintings of figures from Greek mythology. It was...
citysearch.com - expert review - 10/25/2006
Full Review »
This hotel was originally opened in 1871, just 13 days before the Great Chicago Fire reduced it to ashes. Chicago real estate baron Potter Palmer immediately built a new hotel on the site---at three times the...
gayot.com - expert review
Full Review »
4.0 of 5 stars.
I can't complain since I booked through hotwire and got a fabulous deal for $106 to set my family up for a night before the Half Marathon. It's so gorgeous with the architecture, and I only hope that…
yelp.com - user review - 09/18/2008
Full Review »
5.0 of 5 stars.
This hotel is absolutely fantastic! In every possible way. Despite the fact that the main lobby was closed due to the fact that they were completely stripping it and renovating it, I still had an…
yelp.com - user review - 09/15/2008
Full Review »
4.0 of 5 stars.
I went here for lunch today with my grandmother & some other guests. I was pleasantly surprised! The decor is pretty chic, but the people in there are casual. I didn't feel weird in jeans. The food…
yelp.com - user review - 09/12/2008
Full Review »
4.0 of 5 stars.
Beautiful place, friendly staffs, great food--and it's not crowed.
yelp.com - user review - 09/10/2008
Full Review »
3.0 of 5 stars.
The Palmer House is well located and has the feel of an old time Chicago hotel, or at least what I would expect an old time Chicago hotel to feel like. One question I have is, who puts a train line in…
yelp.com - user review - 09/04/2008
Full Review »
2.0 of 5 stars.
The hotel is billed as a four-star property. The room I stayed in last week did not have a fridge/mini-bar, no coffee maker or water heater of any sort, an old 23-ish inch CTR TV that could only…
yelp.com - user review - 09/03/2008
Full Review »
4.0 of 5 stars.
I came here for an ESL conference. And to look at the lobby. I think it's worth coming in, going up the escalator, pretend to look at your watch, act all busy and annoyed, and then to come back down…
yelp.com - user review - 08/24/2008
Full Review »
5.0 of 5 stars.
I attended a wedding here last month, and it was fantastic! The room was beautiful and the sauteed garlic shrimp appetizer was to die for. Seriously, that was probably the best thing I've ever eaten…
yelp.com - user review - 08/22/2008
Full Review »
3.0 of 5 stars.
at the time of my stay, they were doing some major renovation to the place. so i felt a little cheated for not having able to experience what it had to offer. although both the restaurant and the bar…
yelp.com - user review - 08/19/2008
Full Review »
4.0 of 5 stars.
Busy, busy, busy. I think I counted seven large events going on at the Palmer House during the two nights we were there. Think a medley of professional salsa dancers, junior high cheer squads, and…
yelp.com - user review - 08/16/2008
Full Review »
5.0 of 5 stars.
The lobby is breathtaking. It is sooooo beautiful. Coming here as a little girl, I was always in awe. It is a famous and historic hotel in downtown Chicago and has been around since the 1920s.…
yelp.com - user review - 08/15/2008
Full Review »
2.0 of 5 stars.
I stayed here for business, and I was assigned an oversized closet of a room with a full bed. It was the smallest room ever. I complained to the front desk and so they gave me a double room instead,…
yelp.com - user review - 08/10/2008
Full Review »
2.0 of 5 stars.
Something always seems to go wrong when I visit Chicago, last time our car got towed at 2am (course our luggage, maps & most $ was in the car ) so we had to wander the streets of Chicago aimlessly...…
yelp.com - user review - 08/08/2008
Full Review »
3.0 of 5 stars.
Gorgeous lobby-sad the front is under construction would've liked to see it. Nice room. (Though they did say we were getting a King and gave us a double).
yelp.com - user review - 08/08/2008
Full Review »
1.0 of 5 stars.
The Palmer House was an enormous disappointment. Sure the lobby is nice, but the room was shabby. Right in downtown Chicago, Hilton has managed to create the kind of room I'd expect to find in a…
yelp.com - user review - 07/22/2008
Full Review »
2.0 of 5 stars.
I was here for a conference and if I had a choice, I would never have come back again. Granted, it had a nice lobby and had a great sense of history to it, but it wasn't worth the 300 a night. I…
yelp.com - user review - 07/19/2008
Full Review »
4.0 of 5 stars.
Like many tripadvisor.com reviewers said, the walls at the Palmer House are paper-thin. I was awakened by my neighbors' coital activity. Not my idea of a morning call. And I stayed in the renovated…
yelp.com - user review - 07/05/2008
Full Review »
4.0 of 5 stars.
I stayed here this weekend while apartment hunting in Chicago and was quite impressed. Of course, I'm white trash, so it isn't hard to impress me. The lobby is unbelievable. I felt so out of place…
yelp.com - user review - 06/30/2008
Full Review »
4.0 of 5 stars.
The Lobby Bar is my new favorite place for an after work cocktail. The lobby is so great for people watching and there is a good after work crowd. I also have gone to Potter's which is off the lobby…
yelp.com - user review - 06/28/2008
Full Review »
5.0 of 5 stars.
The Palmer House really exceeded my expectations - it's one of the best hotels in Chicago I've stayed at. The lobby exudes old-world elegance...it's very European. The staff was helpful, and the…
yelp.com - user review - 06/11/2008
Full Review »
5.0 of 5 stars.
This hotel is BEAUTIFUL! It's a little weird because at street level you have to take an escalator (around the back) to get to the lobby. But once you start going up the escalator, you enter the…
yelp.com - user review - 06/10/2008
Full Review »
4.0 of 5 stars.
The Amish chicken I had for dinner was pretty tasty! The restaurant was closed so we sat at the bar... but they let you order from the full menu at the bar. The bartenders were really cool - so it…
yelp.com - user review - 06/10/2008
Full Review »
5.0 of 5 stars.
We hesitantly booked through one of those discount hotel websites, boy were we surprised at the outcome. When we arrived we were bumped up to the executive towers, with private express elevators and…
yelp.com - user review - 05/28/2008
Full Review »
4.0 of 5 stars.
Nice room on HHoners floor. Good size, comfortable bed and linens. Modern clean furniture. Had a crappy old TV though with a static filled picture. Also, not a huge fan of the compact florescent…
yelp.com - user review - 05/22/2008
Full Review »
4.0 of 5 stars.
Wandering down Wabash looking for a place for lunch, I stumble across this enormous billboard of "new executive chef Philip Foss". What the hell - any place that spends money to put up a 20' tall…
yelp.com - user review - 05/14/2008
Full Review »
4.0 of 5 stars.
This probably would be a lame (and expensive) place for breakfast, but as convention hotels go, the restaurant is decent and, for lunch, reasonably priced.
yelp.com - user review - 04/29/2008
Full Review »
3.0 of 5 stars.
Stayed here for three nights. Luckily, I got this room bundled with my flight through United Vacations, so I didn't have to pay the four star prices. The lobby is really nice, with comfy seats…
yelp.com - user review - 04/28/2008
Full Review »
5.0 of 5 stars.
Wow, what an amazingly posh hotel! My parents stayed here over the weekend and I got to spend a fair amount of time here. The height of luxury! Nice large room. Two cushy chairs. Mod furniture. Fairly…
yelp.com - user review - 04/24/2008
Full Review »
4.0 of 5 stars.
Great location, good rooms, but a bit old style. Still much better interior than many of the old hotels in the Chicago area. Just minutes away from the orchestra and Michigan avenue loop area makes it…
yelp.com - user review - 03/31/2008
Full Review »
4.0 of 5 stars.
So this is the "flossy, flossy" of which Fergie purrs. Interesting. I came here for the soft opening (you already know the kid isn't plonking down this kind of money; I'm...frugal) and wasn't sure…
yelp.com - user review - 03/26/2008
Full Review »
4.0 of 5 stars.
Shhhhwanky. As I type this review, I am sitting in my room at the Palmer House Hilton. I am in Chicago on business, and found this hotel after checking hhonors because the W (the preferred hotel in…
yelp.com - user review - 03/20/2008
Full Review »
4.0 of 5 stars.
I'm always looking out my 32nd Floor office window, there is this one building with a Tennis Courts on the roof. I always wondered what kind of building was so lucky to have such an amenity...so I…
yelp.com - user review - 03/20/2008
Full Review »
3.0 of 5 stars.
Three stars for the pretty architecture, lobby and nice staff. However....I must have stayed in one of the rooms that was waiting to be remodeled...I had no wi-fi, the room was tiny and ugly as…
yelp.com - user review - 03/14/2008
Full Review »
4.0 of 5 stars.
I'm sorry... I don't see the big deal. If my bed were in the lobby I would give this place 6 stars, but it was not so... Valet: GREAT
yelp.com - user review - 02/27/2008
Full Review »
4.0 of 5 stars.
The hotel is very nicely done up. Exactly what you would expect from a prime location such as this one. The hotel is a blend between old fashioned style and modern ikea furniture. The room was really…
yelp.com - user review - 02/19/2008
Full Review »
4.0 of 5 stars.
I stayed here literally every other week for practically a year before i moved to Chicago permanently in April of 07. Its new renovations reveal the true beauty of this architectural masterpiece. The…
yelp.com - user review - 01/22/2008
Full Review »
By far the worst hotel I have stayed at in Chicago, 4 stars? That is a joke .Housekeeping wouldn't take no for an answer cleaned the room while I was trying to sleep.
priceline.com - user review - 01/05/2008
Full Review »
The hotel is beautiful, although it's in the middle of a major renovation was there is a little confusion. The location is great for the theater, but is a $10 (with tip) cab ride for all shopping. My major...
priceline.com - user review - 01/05/2008
Full Review »
You'll love this place!
priceline.com - user review - 01/04/2008
Full Review »
2.0 of 5 stars.
Holy. Crap. I thought the other restaurant here, The Big Downtown, was expensive. Then I walked into the Lockwood. $22 for a crappy breakfast buffet that doesn't even have French toast or pancakes.…
yelp.com - user review - 12/31/2007
Full Review »
4.0 of 5 stars.
Walking into this hotel makes me feel like I'm in 1920s/30s Chicago, when everything was jazz! liquor! hacha! whoopie! Very old-fashioned, but elegant. Great room service as well. Would definitely…
yelp.com - user review - 12/13/2007
Full Review »
4.0 of 5 stars.
I came to Chicago for the first time with my architecture school classmates. We were all a bit hesitant about spending so much for a hotel (as most college students are) but in hindsight it was a…
yelp.com - user review - 12/09/2007
Full Review »
4.0 of 5 stars.
Absolutely stunning hotel. I had a work meeting in the main ballroom. It was huge and beautiful. The staff were very accommodating. A great place for your next event.
yelp.com - user review - 11/25/2007
Full Review »
4.0 of 5 stars.
Lockwood is opening on 11-19 but last night they had a soft opening for the media. I attended and was very happy. Chef Phillip Voss was on hand, offering many tastings from his new menu. The decor…
yelp.com - user review - 11/09/2007
Full Review »
4.0 of 5 stars.
what a wonderful hotel! it's very grand and historic, and there are all kinds of interesting facts sprinkled throughout the hotel. such as, did you know the palmer house was a gift to mrs palmer and…
yelp.com - user review - 10/24/2007
Full Review »
5.0 of 5 stars.
this is the best service I have ever had at an event. it is unreal the level of care and joy the servers have for making things enjoyable for you, especially if you have dietary restrictions.
yelp.com - user review - 10/11/2007
Full Review »
4.0 of 5 stars.
We just had a long weekend getaway to Chicago and the Palmer House took good care of us. We prepaid online for a room on the Executive Levels and got a great deal. The room was large, the bed was so…
yelp.com - user review - 09/05/2007
Full Review »
4.0 of 5 stars.
I went to a wedding reception at the Palmer House and the Empire room was the perfect setting. It's old school with black and gold decor and it's just beautiful. Elegant and very fun. My one…
yelp.com - user review - 09/02/2007
Full Review »
3.0 of 5 stars.
Cost: $300 per night - club level room (summer standard rate) I'm a little torn in the ratings, I think it should be 3.5, but I'm going to put 3 to weigh down the average rating. The Palmer House is…
yelp.com - user review - 08/22/2007
Full Review »
I started going to Chicago with my Mother over 20 years ago and we always stayed in the Palmer House. It is so ornate and beautiful. When you walk up from the Monroe Street entrance, up the carpeted steps and...
citysearch.com - user review - 06/27/2007
Full Review »
4.0 of 5 stars.
I attended a wedding here last weekend, and it was gorgeous! The room was beautiful and the sauteed garlic shrimp appetizer was to die for. Seriously, that was probably the best thing I've ever…
yelp.com - user review - 06/26/2007
Full Review »
2.0 of 5 stars.
Gorgeous foyer. Clean rooms.
yelp.com - user review - 05/13/2007
Full Review »
4.0 of 5 stars.
If you're looking to spend a lot of time in your room, you probably won't like the Palmer House. The rooms are fairly small, though certainly clean and well appointed. I stayed in a single room --…
yelp.com - user review - 05/12/2007
Full Review »
2.0 of 5 stars.
I have stayed at the PH for about 10 years to attend an annual conference here. It's always been a good hotel. Great location, Rooms are usually fairly nice, though they do seem worn out. Well,…
yelp.com - user review - 04/12/2007
Full Review »
1.0 of 5 stars.
Tiny rooms, an impersonal and rude staff, extremely slow service among other flawed characteristics of this hotel make it almost entirely avoidable. The only plus was that it was two blocks from the…
yelp.com - user review - 04/01/2007
Full Review »
4.0 of 5 stars.
Fancy hotel. However, it's being remodeled. Hence the great deal I got on Hotwire. It'll probably be great in 2008, when it's slated to be completed. Our room was spacious and clean. Walls are a…
yelp.com - user review - 03/05/2007
Full Review »
5.0 of 5 stars.
If you are going to stay here know that you are staying in an awesome Chicago landmark. I love the lobby here. I love the rooms and the service is always super friendly. There are some great books…
yelp.com - user review - 02/21/2007
Full Review »
4.0 of 5 stars.
I went to a friend's weekend wedding reception/event there (& stayed there for that reason). The lobby is actually on the 2nd floor, but it is very ornate & beautiful! (It's an old historic hotel).…
yelp.com - user review - 02/12/2007
Full Review »
4.0 of 5 stars.
After a three day conference at the Palmer House I have to say I will be back for more than attending seminars. This glorious piece of Chicago history is in a renovation period at this time which…
yelp.com - user review - 02/09/2007
Full Review »
5.0 of 5 stars.
The Palmer House allows dogs, and even walks them for you. Now that is what I call service!
yelp.com - user review - 01/14/2007
Full Review »
2.0 of 5 stars.
I think the Palmer House was once a nice hotel. The main level is gorgeous and the hotel is capable of having top-notch formal events. As a place to stay however, I found it lacking. The place just…
yelp.com - user review - 01/13/2007
Full Review »
This hotel was pretty standard as far as Hilton 's go but the rooms were TINY. I mean really tiny. I had about 15 inches ...
gusto.com - user review - 01/04/2007
Full Review »
5.0 of 5 stars.
The Palmer House is indeed a 5-star hotel. I stayed overnight while attending a conference for the last 2 years. I just love that hotel. The rooms are so beautiful and comfortable. The service is…
yelp.com - user review - 12/19/2006
Full Review »
5.0 of 5 stars.
Everything but the room was great. I didn't like the room because it was very small. I guess it's because this hotel is old so the rooms have not been refreshed in quite sometime. But lobby and the…
yelp.com - user review - 11/27/2006
Full Review »
We stayed on the concierge level and the room was very large..Had 2 bathrooms which helped with 4 girls in the same room..The cont. breakfast and evening snacks was more than sufficient. Had plenty of hot food...
citysearch.com - user review - 11/17/2006
Full Review »
The interior of this historic hotel is absolutely beautiful. Very Romantic ambiance. Good value too.
citysearch.com - user review - 11/16/2006
Full Review »
3.0 of 5 stars.
I had to walk a dog in this hotel once. Not only is parking down town impossible but they make worse. I had to go to this place 3 times on a weekend, (sat & sun) They wouldnt allow me to park in…
yelp.com - user review - 11/05/2006
Full Review »
Great old hotel with about 1/2 of the rooms redone just hope you don't get one of the other half. I've had both, the rehabed ones are great the others are real old and warnout.
citysearch.com - user review - 10/31/2006
Full Review »
4.0 of 5 stars.
I didn't stay here, but I love this hotel. I can only imagine, based on the common and conference spaces I've been in over the last two days, what the rooms are like. The lobby is beautiful. Look at…
yelp.com - user review - 10/25/2006
Full Review »
2.0 of 5 stars.
This place is borderline shit hole.
yelp.com - user review - 08/17/2006
Full Review »
My friend and I stayed here on a girl's weekend away and were pleasantly surprised. Perfect location for downtown, righ t next to the red line. The room was small, but cleand and the bed was super comfortable...
citysearch.com - user review - 07/31/2006
Full Review »
4.0 of 5 stars.
I Pricelined a hotel in the loop and ended up with the Palmer House for a last minute trip to Chicago on June 2 - June 6. Thanks to reviews I read on TripAdvisor I knew to request a room with 2 double…
yelp.com - user review - 07/14/2006
Full Review »
do not stay here if you want to get treated badly by the staff and management because they cannot own up to their own mistakes. the hotel screwed up on our reservation and then made us pay for it by not...
citysearch.com - user review - 07/06/2006